{"id":14615,"date":"2017-06-27T06:45:25","date_gmt":"2017-06-27T03:45:25","guid":{"rendered":"https:\/\/www.sylvestris.gr\/faqs\/"},"modified":"2021-10-17T09:43:44","modified_gmt":"2021-10-17T06:43:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.sylvestris.gr\/en\/faqs\/","title":{"rendered":"Frequent questions"},"content":{"rendered":"\t\t
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Order<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the products I see in the online store available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Before completing your order, contact Sylvestris for the delivery time of the product<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to register to proceed with the order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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No, no user registration is required for your order. You do not need to create a member account to complete an order as a guest, the purchase will simply be completed as a guest.<\/p>\n<\/div>\n

If you are visiting our online store for the first time, it means that you have not created an account to become a member. However, if you create an account, you will be a registered user, you will receive updates – offers and you will be able to track the history of your orders.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t How can I make changes to my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In case the shipment of your order has not been completed, you can contact us for any changes. <\/p>\n

In case the shipment has been completed, you should contact us at info@sylvestris.gr<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOrder Confirmation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Confirmation of the order will be made by a representative of the company Sylvestris via e-mail to the e-mail address you entered during the order<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Mission<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I place my order and send it to me sometime later?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We can keep your order for the period you want by arrangement.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t What is the shipping cost?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The orders submitted in our online store www.sylvestris.gr are sent in the following ways:<\/p>\n

– Domestic orders are delivered to your place with a courier company without any charge for the customer. Shipping costs are borne by Sylvestris.<\/p>\n

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– Overseas orders are routed by credit \/ debit card and shipping costs depend on the country of dispatch. Orders with delivery outside Europe may incur customs charges.<\/p>\n<\/div>\n<\/div>\n

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The shipment of the product is in printed and electronic form. The transport and packaging of the products to the customer’s place are done with absolute safety and care.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I know when receiving my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You should check the packaging of all products. In case you find damaged packaging and obvious wear of the product, you must not sign the receipt before informing us.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Order Are the products I see in the online store available? Before completing your order, contact Sylvestris for the delivery<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-14615","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/pages\/14615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/comments?post=14615"}],"version-history":[{"count":0,"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/pages\/14615\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sylvestris.gr\/en\/wp-json\/wp\/v2\/media?parent=14615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}